Carpet Cleaning

General Information

  • Always make sure to read the manufacturers cleaning instructions before use of cleaning products on carpet, rugs and upholstery to ensure best cleaning.
  • Always vacuum before washing your carpets to ensure proper cleaning.
  • Always rinse carpets with only water after shampooing to ensure the removal of detergent.
  • When cleaning your carpets, overlap passes by at least an inch for best performance.
  • When removing stains, make sure to use a white cloth, since colored ones can transfer their dye onto the carpet.
  • Use a HOOVER® stain remover on stains before carpet cleaning for enhanced performance results.
  • Always test a small area before cleaning. This will ensure that your carpet’s dyes will not lose their color.
  • Staingaurd helps prevent future stains from re-soiling your carpets.

Stains on Carpet

  • When removing stains, make sure to use a white cloth, as colored ones can transfer their dye onto the carpet.
  • Use a HOOVER® stain remover on stains before carpet cleaning for enhanced performance results.
  • When cleaning your carpets, overlap passes by at least an inch for best performance.
  • Use a HOOVER® stain remover on stains before carpet cleaning for enhanced performance results.
  • Always blot a stain, never rub it. Rubbing the stain can spread it further.
  • Baby Formula – When removing baby formula stains from carpet, use warm water and a white cloth.
  • Blood – Blood stains should always be cleaned with cool water. Hot water can actually make the stain set, making it harder to remove.
  • Dirt & Mud – Allow dirt and mud to completely dry before treating to prevent spreading. Scrape the hardened dirt with the edge of a hard surface and vacuum the area. Proceed by using a HOOVER® carpet cleaning solution and a HOOVER® carpet cleaning machine to help remove any remaining stain.
  • Grease – For grease related stains, use HOOVER® Oxy Cleaning Formula to help.
  • Gum – To remove gum, apply an ice cube to the affected area so that the gum hardens allowing for easier removal. Use a HOOVER® upright carpet cleaner and solution to remove any remaining residue.
  • Urine – For urine, blot as much of the stain as possible before treating the stain with a HOOVER® Pet cleaning solution, such as Paws and Claws with Staingaurd, and a HOOVER® carpet cleaning machine.
  • Vomit – When cleaning vomit, be sure to pick up all large debris before treating the affected area with HOOVER® Oxy cleaning solution for enhanced cleaning performance.
  • Wet Paint – To help remove wet paint from carpet, first apply HOOVER® Oxy Spot Remover to the area and blot with a white cloth. Then pour hot water over the paint, and vacuum the water with HOOVER®’s One PWR 3 Gallon Wet/Dry Shop Vac.

Hard Floor Cleaning

General Information

  • Take off shoes upon entering the house to avoid dirt build up.
  • Keep a mat at the entrance of your home to reduce dirt tracked in from outside.
  • Vacuum and sweep often to prevent dirt build up and scratching of the wood.
  • Keep pet nails trimmed to prevent the finish on your floors from being ruined over time.
  • Avoid scratches by using floor protectors under furniture and placing rugs in high-traffic areas.
  • Place a mat in front of sinks that are located near hard floors to reduce changes of injury since hard floors become slippery when wet.

Hard Wood

  • Vacuum and sweep often to prevent dirt build up and scratching of the wood.
  • Do not slide furniture on hardwood floors as this will leave scratches. Instead, use furniture sliders to prevent damage.
  • Always clean a pet accident immediately to avoid it from seeping into your floors.
  • Never leave water sitting on hard wood flooring. The sitting water can cause a water spot to appear.
  • Area rugs act as a great protectant against wear, tear and scratches.

Tile

  • Be sure to wash your tile often to prevent dirt build up.
  • To effectively clean grout, use HOOVER® Tile & Grout cleaning solution as directed.
  • Tile floors should never be waxed.

Laminate

  • Do not slide furniture on laminate floors. Use furniture sliders to avoid scratching your floors.
  • You should never wax or polish laminate flooring. These substances can dull, rather than shine your laminate flooring.
  • Never leave water sitting on laminate flooring. The excess water can cause you floors to buckle and warp.
  • Area rugs act as a great protectant against typical wear, tear and scratches.

How to Choose a Carpet Cleaner

Deciding which carpet cleaner is right for you can be a difficult task and is often times confusing, but don’t worry! Here at HOOVER®, we understand this. So to clear up any confusion, here is a quick breakdown of why you would want to use a portable carpet cleaner versus an upright carpet cleaner.

Portable

A portable carpet cleaner is great for tackling messes quickly. With our Spotless GO™ cordless spot cleaner, you can quickly and easily clean up spills in no time! This is your fastest method of spot cleaning with cordless convenience that is lightweight in a compact design. With the ready-to-use Paws and Claws portable solution, the only setup you need to do for the Spotless GO™ is to pour in solution and press the power button. Voila! You’re ready to start spot cleaning! While a portable carpet cleaner is fantastic to have, it is not a replacement for your upright carpet cleaner, but rather a quick alternative for life’s everyday messes and spills.

Upright

An upright carpet cleaner is great for whole home cleaning. These units allow you to deep clean your carpets, and really remove deep down dirt and debris. This would be your go-to carpet cleaner for routine deep cleaning and large, high traffic areas. An upright carpet cleaner tackles a variety of stains including pet, food, beverage, and mud stains, as well as deep cleans entire rooms. From our no guessing, fully automated SmartWash™ to our compact & lightweight PowerDash™, you should have no problem finding the right carpet cleaner and solution that’s perfect for you.

Remember that the difference between portable and upright carpet cleaners is not about which one is better, but rather about which is better suited for the job. Now that we have cleared up any confusion you may have had, you can feel confident that HOOVER® offers the right solution for you. Healthy homes, uncompromised performance and thoughtful design. That’s the HOOVER® promise.

Upholstery Code Guide:

  • W: Use water-based cleaning solutions.
  • S: Use dry-cleaning solvents. Do not saturate. Do not use water.
  • S-W: Use water-based cleaners or dry-cleaning solvents.
  • X: Use a vacuum or brush only.

Kids - Cleaning Tips

Kids & Cribs

  • Baby Formula – When removing baby formula stains from carpet, use warm water and a white cloth.
  • Dirt & Mud – Allow dirt and mud to completely dry before treating to prevent spreading. Scrape the hardened dirt with the edge of a hard surface and vacuum the area. Proceed by using a HOOVER® carpet cleaning solution and a HOOVER® carpet cleaning machine to help remove any remaining stain.
  • Gum – To remove gum, apply an ice cube to the affected area so that the gum hardens allowing for easier removal. Use a HOOVER® upright carpet cleaner and solution to remove any remaining residue.
  • Vomit – When cleaning vomit, be sure to pick up all large debris before treating the affected area with HOOVER® Oxy cleaning solution for enhanced cleaning performance.

Pets - Cleaning Tips

Are You Fur Real?

  • Make sure to always vacuum before washing your carpets for proper cleaning.
  • Keep pet nails trimmed to prevent the finish on your floors from being ruined over time.
  • Always clean a pet accident immediately to avoid it from seeping into your floors.
  • To help prevent future pet soils, use HOOVER® Pet – Paws & Claws with Stainguard.
  • Enzymatic cleaning is most effective for pet soils. The enzymes breakdown the chemical compounds you would typically find in pet soils, allowing it to become easier to remove and continue to clean for up to 24 hours.
  • Dirt & Mud – Allow dirt and mud to completely dry before treating to prevent spreading. Scrape the hardened dirt with the edge of a hard surface and vacuum the area. Proceed by using a HOOVER® carpet cleaning solution and a HOOVER® carpet cleaning machine to help remove any remaining stain.
  • Urine – For urine, blot as much of the stain as possible before treating the stain with a HOOVER® Pet cleaning solution, such as Paws and Claws with Staingaurd, and a HOOVER® carpet cleaning machine.
  • Vomit – When cleaning vomit, be sure to pick up all large debris before treating the affected area with HOOVER® Oxy cleaning solution for enhanced cleaning performance.