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Carpet Cleaning

General Information

  • The instructions on your solution bottle are a great resource and reference. Please read the instructions before use.
  • We suggest vacuuming your carpets before cleaning with a carpet cleaner so the carpet cleaner can be more effective and leave a better clean.
  • Before using your carpet cleaner, test a small hidden area of your carpet for colorfastness. Put a couple drops of solution on the spot and wait a few seconds, then grab a white cloth or paper towel and apply some pressure to the solution for about 10 seconds. If there is no dye on the cloth, then the solution is safe to use.
  • To remove solution residue from your carpet, rinse by using only water in your carpet cleaner.
  • When cleaning, overlap the cleaned areas by a half inch to prevent streaking.
  • Our solutions are made with Stainguard Technology to help protect against future stains so your carpets stay clean longer.

Removing Stains

  • Some materials such as washcloths can bleed colors when used with solutions. Use only white cloths or paper towels when cleaning stains so there is no color transfer to your carpets.
  • Never rub a stain or it will spread. Blot or press on the stain with a dry washcloth or paper towel to dry it.
  • For tougher, set-in stains, try HOOVER® stain remover. Just apply it to stains before cleaning with your carpet cleaner and watch the stains disappear!
  • Dirt & Mud – Allow any mud to dry to prevent it from spreading while cleaning. Loosen the dried dirt and vacuum as much debris as possible before washing. Then use a HOOVER® carpet cleaner with solution to remove any remaining stains.
  • Pet Accidents – Blot as much of the stain as possible with water before cleaning the stain with a HOOVER® Pet cleaning solution in your carpet cleaner.
  • Vomit – First pick up all large debris, then treat the affected area with HOOVER® Oxy cleaning solution to break down the stain and odor.
  • Wet Paint – First apply HOOVER® Oxy Spot Remover to the area and blot it with a white cloth. Then pour hot water over the paint and run your carpet washer over the area.
  • Tough Stains – Use HOOVER® Oxy Cleaning Formula. Its fast acting formula attacks and breaks down stains from grease, ketchup, dirt, pasta sauce, coffee, grape juice and more!
  • Baby Formula – Use warm water and a white cloth.
  • Gum – Use an ice cube to harden the gum first, and then use a HOOVER® carpet cleaner and solution to remove any remaining residue.
  • Blood – Clean with cold water. Hot water can set the stain, making it harder to clean.

Hard Floor Cleaning

Cleaning Practices and Tips

  • Take off your shoes in your home to help prevent dirt buildup. Even if your shoes appear clean, you still track dirt and allergens into your home that build up over time.
  • Use a doormat both outside and inside your home where you frequently enter to reduce how much dirt makes it into your home.
  • Vacuum your floors weekly or bi-weekly. Even if your floors don’t appear dirty, allergens, hair, dander, and dirt build up over time, and practicing a regular cleaning schedule will keep your home clean.
  • Furniture can damage your floors if moved improperly. Invest in furniture pads or sliders to reduce the friction between your furniture and floors.
  • Placing floor mats under sinks and beside showers and tubs will reduce the chance of slipping.

Hard Wood

  • Cleaning your floors regularly will not only keep them looking their best, but also protects them from permanent damage that can be caused by the buildup of dirt.
  • Hard wood floors, even when sealed, can absorb liquids and smells if not cleaned immediately, leaving water spots and stains in your floor. Be sure to clean messes like pet accidents as soon as they happen.
  • Area rugs are a great way to protect your floors from wear, especially under your furniture and high traffic areas.

Tile & Grout

  • Grout is vulnerable to the buildup of dirt and bacteria. Keep it clean with the HOOVER® Tile & Grout cleaning solution to extend its lifespan and remove harmful bacteria.
  • Avoid waxing your tile floors because tile doesn’t absorb wax, contributing to staining and the buildup of bacteria.


  • Like tile floors, you should avoid waxing laminate flooring because it can cause dulling.
  • Excess water left to dry on laminate floors can cause the floors to buckle and warp.
  • Laminate is also vulnerable to scratches from furniture. Use area rugs and furniture sliders to protect your floors.

Choose the Right Carpet Cleaner

How do you find out which carpet cleaner is right for your home? Carpet cleaners come in various different shapes and sizes with a wide variety of different features. Most carpet cleaners can be categorized one of two ways: portable or upright.


A portable carpet cleaner is great for tackling messes quickly. They are not designed for heavy duty or whole home cleaning, yet they provide the power and freedom to clean spots and spills when you need to.

The HOOVER® Spotless GO™ cordless spot cleaner will clean up spills in no time! Quick cleanups are a breeze thanks to its cordless and lightweight design. With the ready-to-use Paws and Claws portable solution, the only setup you need is to pour in solution and press the power button. That’s it! You’re ready to start spot cleaning!


An upright carpet cleaner is perfect for whole home cleaning. They are typically deep carpet cleaners that remove dirt and debris while washing your carpet. Carpet washing is not only a smart, but it should be done at least twice a year to keep your home clean. Upright carpet cleaners are designed for power and performance to tackle a variety of stains including pet accident, food, beverage and mud stains, as well as to deep clean entire rooms. From our fully automated SmartWash™ to our compact & lightweight PowerDash™, there is an upright carpet cleaner and solution that’s perfect for your home.

Both our portable and upright cleaners deliver deep cleaning with uncompromised performance and thoughtful design. That’s the HOOVER® promise.

Upholstery Code Guide:

Upholstery is marked with one of four labels so you can tell whether or not a cleaner is usable on it:

  • W: Upholstery with “W” are wet clean and can be cleaned by uprights and portable cleaners.
  • S: These materials should be dry cleaned only.
  • S-W: Either method, wet or dry, will work for upholstery labeled “S-W”.
  • X: Upholstery marked “X” cannot be cleaned with either method, and should only be vacuumed or brushed to clean.

Pet Messes Cleaning Tips

Protect the floors of your pet home

  • Along with pet hair comes pet dander and allergens. Vacuuming your floors and carpets often is a good practice to have if you own pets.
  • Pets can greatly increase the wear on your floors over time. A good way to protect your floors is to keep your pet’s nails trimmed.
  • The most important thing to consider is pet accidents. Clean them up quickly so the mess does not damage your floors or carpets. If left, these messes can soil your floors and leave permanent stains or damage.
  • To help prevent future pet soils, use HOOVER® Pet – Paws & Claws with Stainguard Technology. Our pet solution uses enzymatic cleaning for effective cleaning on pet soils. The enzymes breakdown the chemical compounds you would typically find in pet soils, making them easier to remove. The solution also continues to work to break down pet soils for up to 24 hours after use.