You asked...
Does shampooing or hot water extraction decrease resistance to soiling
The Answer is...
Usually not. Some shampoos contain oil which can contribute to re-soiling; however most do not. While shampooing or extraction will not remove this retardant, foot traffic will. Therefore, a soil retardant applied by a knowledgeable professional immediately after shampooing or extraction is wise.
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You asked...
Is it okay to use other manufacturers' detergents in my SteamVac™?
The Answer is...
Although other detergents may claim they can be used in extractors including the Hoover SteamVac™, it is recommended that genuine Hoover SteamVac™ Detergent be used in this product. Refer to the Owners Manual for the SteamVac™.
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You asked...
My SteamVac™ doesn't appear to have the proper suction. What should I check?
The Answer is...
NOTE: Always turn your cleaner off and disconnect it from the electrical outlet. If your particular model does not have a swing type handle, you may need to check the following. Unlatch the back of the recovery tank part of the lid and remove. Reposition the lid matching the tabs on the front of the tank. Rotate the lid down on the tank making sure all sides are securely in place. A proper seal is important for peak performance. Also, make sure the latches securing the recovery tank to the main unit have been locked in place. Finally, check the recovery tank to make sure it is not full. When the recovery tank is full, the automatic "shut-off" mechanism will shut off the deep cleaner suction.
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You asked...
I know I want a Hoover SteamVac™, but so many models exist. Can you help figure out the differences?
The Answer is...
We're glad you've made the choice to own a Hoover SteamVac™, America's upright extractor. All of the newer SteamVac™ models include the following basic features; powered hand tool, scrub tool, clean both carpeted and hard floors. The differences appear on color, cord length, and add-in bonuses. For a quick comparison of those features, check out the online SteamVac™ comparison chart.
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You asked...
Do you have a heating element on the SteamVac™s?.
The Answer is...
Yes, and no...Heat is not essential for good deep cleaning. So earlier versions successfully relied on hot tap water (approximately 140 degrees). Th plastic container maintains the proper heat within the average time of usage - 10-15 minutes. As Hoover listened to our customers begin to request heated cleaning, we responded with the newest line of SteamVac™ cleaners, the Dual V™. This new line provides heat at the carpet level, by forcing the warm air from the motor through the SpinScrub™ bushes as the solution is being delivered to the carpet. This method of heating the air also assists in drying the carpet, so you and your family can get back on the floor quicker.
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You asked...
I have a Hoover SteamVac™, and I love it! Every once in awhile the suction isn't what it should be - any suggestions?
The Answer is...
We are glad you are happy with your SteamVac™. Because so many SteamVac™ models exist, your best bet for a detailed answer is to call your local Hoover Factory Service Center. You can find your local Hoover Factory Service Center on-line by entering your zip-code.
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