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Frequently Asked Questions

FloorMate™

You asked...

Is the FloorMate™ safe to use on laminate floors?

The Answer is...

Yes, the FloorMate™ is safe to use on laminate floors.

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You asked...

The screws seem to be missing from my FloorMate™, how can I get replacements?

The Answer is...

Please check the tape that was wrapped around the body of the cleaner. The screws are placed in a plastic bag and placed between the tape and the body of the cleaner, look closely they are small. If the screws are missing, please accept our apologies and visit our online locator for an Authorized Warranty Dealer nearest you for replacement screws.

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You asked...

Where can I find the FloorMate™ cleaning solutions?

The Answer is...

Check the service locator, or purchase it here.

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